This is a review of the Panasonic EP 30003 Real Pro Ultra massage chair. Our system of massage chair review is based on 5 categories. We give each category equal weight of up to 20 points. We add them all up to give a possible score of 100 points. This systematic approach helps guide users by giving apples to apples comparisons of different massage chairs and manufacturers. Let us take an in-depth look at the midrange model EP 30003 Real Pro Ultra by Panasonic.
Warranty & Customer Service: It is important that the manufacturer stand behind its product and provides good customer service. Panasonic has 1 year labor and 3 year parts. Panasonic uses a counter to monitor the machine hours. The warranty will expire after 1,000 hours of use. Panasonic has average warranty coverage. Customer service is through your retailer or national service centers. Service time and quality is variable and dependent on where service is obtained. Our Rating in this category is 16.
Comfort & Ergonomics: The comfort and fit of any chair is important for the use. Panasonic usually makes it chairs pretty ergonomic. The Real Pro Ultra is no exception. The back pad is comfortable and plush. The head pillow can be adjusted to fit different heights of users. The arm rests are padded and are fairly wide. The footrest does not extend, so this can be problematic for taller users. Taller users would have to bend their knees to get a foot massage or extend the footrest horizontal to and put their legs through. Our rating in this category is 17.
Ease of Use: With more and more features, options and choices being offered in massage chairs, ease of use is important. Some remote controls are clustered with a mind boggling array of controls. The problem is to learn all these options. The top manufacturers design controls and adjustments to be intuitive and easy to understand and use. Panasonic has vast experience with electronics and uses that to keep its controls simple and intuitive. The control is well designed and the descriptions accurate to keep learning fast. We rate it an 18 for this category.
Key Features: 2 of the best features of the Real Pro Ultra is the reflexology foot massage and the Junetsu massage. Most people do not yet understand the importance of the feet in massage therapy. When stress is put on the body, the body activates the hands and feet for action. The major organs then gear up to for support. Reflexology foot massage helps to reverse this process. The Panasonic EP 30003 comes with reflexology foot massage that helps relax the whole body. The other important feature is an ultra fine kneading called Junetsu. Small circles are made with firm pressure. This provides a penetrating and deep tissue relief. We rate this an 18.
Massage Therapy: The lower body air massage has 14 strategically placed air bags. These air bags cover the calves and feet. It also includes the foot reflexology massage. The really fine kneading is a new feature by Panasonic called Junetsu. This massage penetrates deeply providing effective relief. At the top of the control there are 5 automatic programs which include: Refresh, Shiatsu, Deep, Swedish and Stretch. You can also select from 4 manual massage techniques and choose 4 manual massage courses. Manual controls include tapping, kneading, rolling and combination. This midrange model scores a 19 rating.
Ok, the moment of truth. The overall rating for the Panasonic EP 30003 is an 88/100. This is a solid rating for a solid chair. The Real Pro Ultra is a good performer in the mid range massage chair market. The reflexology foot massage and the addition of Junetsu massage is great value at this price point. The warranty is OK. You would hope for better protection from Panasonic, so check out an extended warranty. This is a long term investment for your health. If you are tall, then you may want to try this chair to see how well you fit. If you are looking for a mid range shiatsu massage chair recliner then this could be a good choice for you. - 16083
Warranty & Customer Service: It is important that the manufacturer stand behind its product and provides good customer service. Panasonic has 1 year labor and 3 year parts. Panasonic uses a counter to monitor the machine hours. The warranty will expire after 1,000 hours of use. Panasonic has average warranty coverage. Customer service is through your retailer or national service centers. Service time and quality is variable and dependent on where service is obtained. Our Rating in this category is 16.
Comfort & Ergonomics: The comfort and fit of any chair is important for the use. Panasonic usually makes it chairs pretty ergonomic. The Real Pro Ultra is no exception. The back pad is comfortable and plush. The head pillow can be adjusted to fit different heights of users. The arm rests are padded and are fairly wide. The footrest does not extend, so this can be problematic for taller users. Taller users would have to bend their knees to get a foot massage or extend the footrest horizontal to and put their legs through. Our rating in this category is 17.
Ease of Use: With more and more features, options and choices being offered in massage chairs, ease of use is important. Some remote controls are clustered with a mind boggling array of controls. The problem is to learn all these options. The top manufacturers design controls and adjustments to be intuitive and easy to understand and use. Panasonic has vast experience with electronics and uses that to keep its controls simple and intuitive. The control is well designed and the descriptions accurate to keep learning fast. We rate it an 18 for this category.
Key Features: 2 of the best features of the Real Pro Ultra is the reflexology foot massage and the Junetsu massage. Most people do not yet understand the importance of the feet in massage therapy. When stress is put on the body, the body activates the hands and feet for action. The major organs then gear up to for support. Reflexology foot massage helps to reverse this process. The Panasonic EP 30003 comes with reflexology foot massage that helps relax the whole body. The other important feature is an ultra fine kneading called Junetsu. Small circles are made with firm pressure. This provides a penetrating and deep tissue relief. We rate this an 18.
Massage Therapy: The lower body air massage has 14 strategically placed air bags. These air bags cover the calves and feet. It also includes the foot reflexology massage. The really fine kneading is a new feature by Panasonic called Junetsu. This massage penetrates deeply providing effective relief. At the top of the control there are 5 automatic programs which include: Refresh, Shiatsu, Deep, Swedish and Stretch. You can also select from 4 manual massage techniques and choose 4 manual massage courses. Manual controls include tapping, kneading, rolling and combination. This midrange model scores a 19 rating.
Ok, the moment of truth. The overall rating for the Panasonic EP 30003 is an 88/100. This is a solid rating for a solid chair. The Real Pro Ultra is a good performer in the mid range massage chair market. The reflexology foot massage and the addition of Junetsu massage is great value at this price point. The warranty is OK. You would hope for better protection from Panasonic, so check out an extended warranty. This is a long term investment for your health. If you are tall, then you may want to try this chair to see how well you fit. If you are looking for a mid range shiatsu massage chair recliner then this could be a good choice for you. - 16083
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