Product reviews need to be informative. Usually a structured approach to evaluation provides better consistency. We employ a 5 category equal weight system to evaluate a massage chair. A category can earn between 0 to 20 points. The points earned in each category are added together giving a total score. The massage chair is evaluated in the following categories: Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. The discipline of systematic approach balances the review and provides for more facts. We take a close look at the M-2 Orion Massage Chair by Omega that comes in the price range of $1,500 and under.
Warranty & Customer Service: This category is about the consumer being protected and taking less risk in the transaction. The product is covered by the warranty and customer service is how well the company supports its customers. Omega Massage, manufacturer of the M-2, covers it with the following: 1 year on the frame, 6 months on parts, and 6 months labor and 6 months shipping. This is strong warranty coverage at this price range. What about the customer service side? Our experience has been very positive with Omega. They diagnose quickly, and turn things around in minimal times. We rate the Omega M-2 Orion an 18 in Warranty & Customer.
Comfort & Ergonomics: A massage chair needs to be designed to fit the body and provide comfort. The chair is a place of relaxation. One does not want to be pre-occupied with non-intuitive functions. Let us take a look at the Orion. The Orion has a remote control holder under the armrest which is very convenient. You can recline the chair from 115 degrees to 170 degrees. There is the calf massage built into the footrest. The leg rest can be extended 4 extra inches. This allows the calf massager to be adjusted to where you like. The Orion is pretty comfortable with fully padded side armrests, extra seat cushion. You also get a plush back pad with a detachable shoulder pillow. The M-2 earns a 17 in this category.
Ease of Use: How easy and intuitive is the use of a given product is another important area. Products need to be designed with the user in mind. The M-2 Orion shiatsu massage has a pretty simple controller. Just push the main power and select the auto massage to enjoy a massage. The M-2 comes with manual controls for the backrest and the footrest. The backrest and footrest are attached to a manual piston. When released, it raises the footrest or raises the chair back. The M-2 does the heavy lifting for you. The remote has 3 automatic programs and 3 manual programs with 3 back courses. The remote also controls the calf massage, seat vibration and seat massage. Omega creates a chair with features of a higher end massage chair while still providing an easy to use recliner. Our rating in this category is 19.
Key Features: What are the key features of the Orion M-2 massage chair? This chair comes with the very relaxing sway massage which is based on Hawaiian massage. Hawaiian massage is known for its flowing strokes and swaying motion. There is thorough back coverage with the back massage. The Sway massage penetrates deeper and deeper around the back. This massage chair recliner comes with an eight massage head system for the buttocks and thighs. These eight massage heads provide an invigorating massage. An extra seat cushion is provided to moderate the penetration of the seat massage. Coupled with vibration therapy in the seat, the M-2 has a very good seat massage. The Omega M-2 Orion earns an 18 for key features.
Massage Therapy: Just how good is the massage therapy delivered by the massage chair? The M-2 comes with 3 automatic massages. These are timed massages of 5, 10 or 15 minutes. Select from 3 manual massages and select a region of your back with 3 back courses. The M2 has strong manual massages including Kneading, Swaying and Finger Press. The seat massage is very invigorating. It has eight rotary massage heads and a vibration system for the seat. The leg rest has a mechanical kneading system to soothe the legs. With the extendable leg rest, target your thighs, knees or calves. This is a very effective massage chair for its price category. This massage recliner earns an 18 for massage therapy.
Overall, we are very impressed with the Omega M-2 Orion. Let us sum up all the categories. The M-2 scores an impressive 90/100. Some unique features are the Sway Massage and the full seat therapy. These are therapeutic and relieving massages that can penetrate deeply to relieve soreness. The manual controls are good. The hydraulic assist that omega uses to lift the leg rest and chair back work effectively. With Omega, the M-2 has terrific warranty coverage. If you are looking for a great entry level massage chair, the M-2 is one of your best bets. The Orion gives a full body massage that is thorough and invigorating. - 16083
Warranty & Customer Service: This category is about the consumer being protected and taking less risk in the transaction. The product is covered by the warranty and customer service is how well the company supports its customers. Omega Massage, manufacturer of the M-2, covers it with the following: 1 year on the frame, 6 months on parts, and 6 months labor and 6 months shipping. This is strong warranty coverage at this price range. What about the customer service side? Our experience has been very positive with Omega. They diagnose quickly, and turn things around in minimal times. We rate the Omega M-2 Orion an 18 in Warranty & Customer.
Comfort & Ergonomics: A massage chair needs to be designed to fit the body and provide comfort. The chair is a place of relaxation. One does not want to be pre-occupied with non-intuitive functions. Let us take a look at the Orion. The Orion has a remote control holder under the armrest which is very convenient. You can recline the chair from 115 degrees to 170 degrees. There is the calf massage built into the footrest. The leg rest can be extended 4 extra inches. This allows the calf massager to be adjusted to where you like. The Orion is pretty comfortable with fully padded side armrests, extra seat cushion. You also get a plush back pad with a detachable shoulder pillow. The M-2 earns a 17 in this category.
Ease of Use: How easy and intuitive is the use of a given product is another important area. Products need to be designed with the user in mind. The M-2 Orion shiatsu massage has a pretty simple controller. Just push the main power and select the auto massage to enjoy a massage. The M-2 comes with manual controls for the backrest and the footrest. The backrest and footrest are attached to a manual piston. When released, it raises the footrest or raises the chair back. The M-2 does the heavy lifting for you. The remote has 3 automatic programs and 3 manual programs with 3 back courses. The remote also controls the calf massage, seat vibration and seat massage. Omega creates a chair with features of a higher end massage chair while still providing an easy to use recliner. Our rating in this category is 19.
Key Features: What are the key features of the Orion M-2 massage chair? This chair comes with the very relaxing sway massage which is based on Hawaiian massage. Hawaiian massage is known for its flowing strokes and swaying motion. There is thorough back coverage with the back massage. The Sway massage penetrates deeper and deeper around the back. This massage chair recliner comes with an eight massage head system for the buttocks and thighs. These eight massage heads provide an invigorating massage. An extra seat cushion is provided to moderate the penetration of the seat massage. Coupled with vibration therapy in the seat, the M-2 has a very good seat massage. The Omega M-2 Orion earns an 18 for key features.
Massage Therapy: Just how good is the massage therapy delivered by the massage chair? The M-2 comes with 3 automatic massages. These are timed massages of 5, 10 or 15 minutes. Select from 3 manual massages and select a region of your back with 3 back courses. The M2 has strong manual massages including Kneading, Swaying and Finger Press. The seat massage is very invigorating. It has eight rotary massage heads and a vibration system for the seat. The leg rest has a mechanical kneading system to soothe the legs. With the extendable leg rest, target your thighs, knees or calves. This is a very effective massage chair for its price category. This massage recliner earns an 18 for massage therapy.
Overall, we are very impressed with the Omega M-2 Orion. Let us sum up all the categories. The M-2 scores an impressive 90/100. Some unique features are the Sway Massage and the full seat therapy. These are therapeutic and relieving massages that can penetrate deeply to relieve soreness. The manual controls are good. The hydraulic assist that omega uses to lift the leg rest and chair back work effectively. With Omega, the M-2 has terrific warranty coverage. If you are looking for a great entry level massage chair, the M-2 is one of your best bets. The Orion gives a full body massage that is thorough and invigorating. - 16083
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